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Survey Rocket’s Data Piping feature lets you fetch & pre-fill various data fields from the CRM data, along with allowing your respondents to update their data. Moreover, updated & gathered data can be added to the CRM database easily. View More
Send smart surveys with skip logic feature which creates a custom path varying on the basis of the respondent’s answer. Make your surveys more accurate and customer-centric and achieve higher response rates. View More
Analyze your customer base by sending a net promoter survey and determine who are your detractors, passives, and promoters. Build an effective strategy & convert all your customers into your business promoters. View More
Create a meticulous survey workflow by applying conditions and defining actions with SugarCRM survey module to streamline your survey conducting process. Leverage the automation features to gather efficient & quality data. View More
Get detailed statistical reports with actionable data which will help you make sense of the data. Our reports will have variance, average, etc. of the data providing a fuller picture for swift decision making. View More
Get started in a matter of minutes with our survey templates. No need to spend hours and resources to come up with the right questions for your target audience. Send well-crafted surveys today with our SugarCRM survey module. View More
Survey Designing
Survey Automation
Smart Survey Sending
Analytics & Reporting
Out with the plain boring surveys, in with the more interactive and personalized surveys. With our SugarCRM survey module, you can customize the welcome & thank you pages and choose from attractive themes to create a brand identity of your surveys. Other effective survey designing features in our SugarCRM survey plugin are branding, email templates, dynamic survey backgrounds, survey previews, etc. Our tool comes with a set of pre-built questionnaires which are ready to use.
Say goodbye to Manual Surveys and enter the world of evolved surveys with advanced features of survey automation. Create a full-fledged survey workflow with conditions and actions. The conditions set by you will trigger the survey and based on the respondents’ reply the right survey will be sent. Other automation features include data piping, skip logic, question & answer piping and survey scheduling that help you craft a smooth survey experience for your respondents.
How you ask your respondents to fill in the survey says a lot about your brand and indirectly, it decides your survey response rate as well. With our SugarCRM survey plugin, you get multiple platforms and ways to share your survey with the audience. You can email the survey link, create shareable surveys to reach a bigger audience, add open shareable polls, etc. Survey Rocket comes with a feature of automated reminder emails which basically sends an email to your customer asking them to take the survey, in case they missed it.
Creating, designing & sending surveys is on one hand and analyzing the survey data is on other. Our survey dashboard provides you with the required data like response rate, send status, survey status, etc. With Survey Rocket you get 5 different types of reports to measure the success of your survey. Status report for an overview of response rate & trends, question wise reports & individual reports to understand the group psychology and individual preferences, comparison reports to compare multiple survey data and cross tab reports to provide an intersectional view of data.
We have three different pricing packages depending on you're requirement.
Survey Rocket Customer feedback is an important aspect of business, especially as it reveals customers' experiences and levels of satisfaction. A study conducted by Microsoft showed that 77% of customers perceive brands they proactively look into consumer opinions in a better light. The Survey Rocke
In fast-moving e-commerce businesses, the delivery aspect can play a significant role in determining customers' satisfaction and likelihood of returning to make more purchases. One of them is ensuring that your products can reach the desired locations on time and without any complications. This is w
Geographic information is an important component of business management and planning as it enables gathering data that may be used to improve strategies. The Dynamics 365 Maps plugin, which is engineered to provide mapping functions within Dynamics 365, further augments this capability. One of the u
Installing an AppJetty product from Microsoft AppSource is easy and straightforward. This blog will guide you through the process. We will cover downloading, installing, and activating the product license. Follow these simple steps to get started quickly. We have a step-by-step guide which will help
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I was looking for a survey module that could help me engage my customers well. This plugin gave me more than I even thought of and helped me boost my sales with promoter score, survey reporting, and many more productive features. Thanks, AppJetty team!
If you ever wanted to send out surveys, this tool has all the right funcationalities.
I will strongly recommend this one to my fellow store owners. You can go for the demo video if you aren’t sure how the product works. As per my own views, it’s going smooth for me, no complaints yet!
It’s definitely one of the best software available for Sugar CRM. Your customers can update their own information and give you a proper feedback of your store which is an important element to consider for business development. Recommended.
It’s a great extension to facilitate surveys from your Customers. It has almost all the elements that one might need to setup a nice feedback channel. I am satisfied with the product as a whole.
If you are looking for a customer satisfaction survey software, Survey Rocket can prove to be quite useful. As it is built exclusively for SugarCRM, there are no integrations required.
In my opinion, Survey Rocket is one of the best survey plugins for SugarCRM available in the market. It is quite robust and works really fast. Must be tried once.
Being in a survey business, I was always on a lookout for an extension that provides real time feedback as and when the surveys are filled by the customers. I like SugarCRM based questionnaire module the most.
I think the product is enough to meet all the survey requirements for small and medium size enterprises. Though for larger enterprises a few more functionalities will be cherry on cake. With the improvements I have noticed in AppJetty products with every revision, I am expecting that to happen soon!
CRM surveys are important to get customer feedback and work upon fixing the glitches and making your site more user-friendly. It has definitely helped our store create innovative surveys with different templates and patters.
With survey rocket, I could create a number of surveys with better templates. Recently did a customer survey across the globe. Trust me, it worked out so well! Glad to have CRM surveys like this. Looking for additional versions.
I found it clever, a great time saver and advanced. Highly recommended! Looking for some more functionalities though.
Though it is professional, it is very easy to use. Survey Rocket is the most helpful CRM survey solution when it comes to knowing your customers’ choices and feedback. I could observe a remarkable change in my business by deploying this solution.
I was looking for a survey solution that is native to SugarCRM and finally found one! The installation was a breeze and the support was even better. I was initially skeptical but I am glad I opted for Survey Rocket.
I found this plugin at Sugar Outfitters and immediately knew I wanted it. I have been searching for a good survey tool for my SugarCRM for quite some time now. And then I discovered Survey Rocket!
I found the survey questionnaire and pre-built email templates to be very useful. The template collection could have been better, but even now it's totally worth it.
Initially I thought the price was too high. But once I installed it and started using it, I thought the features and effortless integration with SugarCRM is well worth the price.
I was impressed with the top class support. I had trouble installing the plugin. The support guys promptly solved my issue. In the past 2 months I've had couple of more issues but every time I have got excellent support.
Reliable plugin for knowing your customers better. Helped me to make the changes the in my store as expected by my customers that ultimately increased my sales and popularity.
Very good plugin with smooth and excellent performance!
Nice solution for knowing the needs of the customers. I made some changes that helped to gain more profit. Great plugin by Biztech store!
Helped me boost my sales. Liked its seamless performance. I recommend it! Now I know my customers better, all thanks to Biztech store. Keep it up!
Nice solution with extensive performance. Helped me study my customers’ requirements thoroughly. Enhanced the revenue generation. Good job done, Biztech Store.
It is an excellent plugin solution for knowing the customers and building the marketing strategies accordingly. Build your own questionnaire and send to your customers and know them better. Great tool helping to increase sales.
Knowing what your customers think or want from your online store is now very easy. This plugin helps me create a questionnaire and send to the customers. With their responses I come to know what changes they expect. It made my task easier.
Surveying is the best technique to know your customers better. This plugin has worked wonders for me. I can now easily create the survey questionnaire regarding the changes that customers expect or any special additions they wish to see in the store. Their answers help me make my strategies better. I am highly benefitted with this plugin, thus I heartily recommend it!
I wanted a solution for my online store that helps me grow. I installed this plugin and integrated with my current system, trust me my system works flawlessly. I can now create surveys and sent it to my customers to know them better. My customers filled the form I sent and expected their requirements to get fulfilled. I worked upon their needs and fulfilled them. I have started expanding my business, and all the credit goes to this SugarCRM plugin.
I own a huge online store. I was in search of a plugin that can fulfill my challenging requirements to boost my business growth. I found this plugin and implemented this into my CRM. With this I found a solution to offer my customers what they actually want. I started creating survey and asked my customers to fill it. I added question that they would love to answer. I used the reply given by them as a data useful for understanding customer behaviour. With this plugin I often create surveys, add and delete questions and answers to it. I truly appreciate its features and benefits as with it I am able to fulfil my customers desires. I recommend this plugin to every business owners as it helps to get desired ROI.
I don’t believe this plugin helps in getting accurate and helpful feedbacks from the customers. You can now know their likes and dislikes and offer them the products and services that they expect.
Is Survey Rocket like other online survey tools?
We would not want to compare Survey Rocket with any other online survey solution, simply because only Survey Rocket is built for SugarCRM and others are not. If you have to use any general online survey tool with SugarCRM you will not only have to purchase that tool's subscription but also another third-party integration solution, just to integrate the survey tool with SugarCRM. As you can understand, this is not only costly and messy, but also exposes your customer database to security risks. Even though the features are comparable to any good survey tool, Survey Rocket is unique in its own way.
I want to use the plugin on more than one domain. How can I do so?
With our single domain purchase license, we allow 2 domains: One for test domain and another for live. If you want to enable our plugin on more than one live sites, then please purchase the plugin for additional domains. You can review the pricing on our plugin page under section "I Have One CRM Installation With".
Do you provide demo?
Yes, demo is worth a thousand words. You can view the demo details and video on our store page.
Do I get the upgraded version as and when released?
Yes, as it is a subscription based plan, you can have the upgraded version as and when released.
Do you provide installation service?
Yes, the subscription cost includes the installation service.
Can you customize the plugin as per my need?
Yes, we can surely customize the plugin as per your need. You can email you customization request to sales@appjetty.com to receive the quote.
Is it possible to opt for a monthly subscription plan and then update to yearly plan?
Yes, you can upgrade your subscription plan from monthly to yearly once your current subscription is over.
Do you provide sample data?
Yes, the plugin will include several survey templates for immediate use.
Do you have a refund policy?
Yes, you can go through our refund policy at https://www.appjetty.com/refund-policy.htm. We stand behind the quality of our plugins with a 30-day money back guarantee.
I entered the correct license key but it still says "License validation failed...". What to do?
Our license key works on the site URL entered in the config.php file (this file is available in the root directory). So, if the URL provided to us and the site URL does not match, then the license key validation fails. You can contact us on live chat or generate a ticket to change the URL if required.
Can I create multiple surveys using the same survey template?
Yes, you can create multiple surveys using the same template. When you create, a survey using a template it gets saved as a separate survey in the survey module.
Can I resend a survey to a respondent?
Yes, you can resend the survey to a respondent from the Individual Report, where you will find a resend button against all survey submissions. A respondent can also request to attempt the survey again.
Can I make a question compulsory?
Yes, you can make a question compulsory by marking it as “Is required” from the Advanced Options tab.
Can the respondents be redirected to any web page?
Yes, there is an option to enter the "Redirection URL" in the Advance options of survey. So once the respondent submits the survey, they will be redirected to the given URL.
Can I attend survey on behalf of my prospects?
Yes, in the survey submissions subpanel, an option to Attend Survey is provided using which you can attend the survey on behalf of your prospects.
What is survey resubmission count?
This count can be provided for each survey. The survey recipient can re-submit the same survey as per the count.
What is the difference between survey template and actual survey?
A Survey Template is a set of questions, also known as a survey questionnaire. You can create multiple survey templates depending on the nature of the survey. It is a faster way to create surveys as you have the pattern ready. The actual survey has its own configuration along with the questionnaire.
What kind of questions does it support?
The survey can have scaling, date/time, matrix grid, checkbox, radio button, textbox, comment box, rating, contact information, embed image/video, drop down and multi-select question types.
Do you provide themes for survey?
Yes, we have included themes for every business type.
I have created a survey but am unable to send. Any clue?
Make sure that an email template is created for the survey to be send and the survey link is inserted in the email template. Also, check your SMTP settings.
Is this plugin capable of displaying questions based on previous answer?
Yes, Survey Rocket is very much capable of fulfilling this requirement.
Will it allow to associate a value to the options?
Yes, the score calculation feature allows to associate both positive and negative values to the options of checkbox, radio button, drop down and multi-select question types.
I want to send surveys automatically based on a particular event to specific users. Can your plugin do this?
Yes, the Survey Automation feature can automatically send survey based on the defined survey execution flow. When the conditions are met, the survey will be automatically sent to the chosen respondents.
Is there a way to see the entire history of surveys sent at one place?
Yes, the Survey Transaction allows to view all the surveys sent at one place along with their mail delivery status, score details and module related parameters.
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Survey Rocket Ultimate
Survey Rocket Pro & Basic
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