Take a test drive of our tool before you make any purchase. Get the look and feel of our product for the next days and then make a smart decision. Ready to install package for your SugarCRM or SuiteCRM. Start your free trial now!
Survey Rocket’s Data Piping feature lets you fetch & pre-fill various data fields from the CRM data, along with allowing your respondents to update their data. Moreover, updated & gathered data can be added to the CRM database easily. View More
Send smart surveys with skip logic feature which creates a custom path varying on the basis of the respondent’s answer. Make your surveys more accurate and customer-centric and achieve higher response rates. View More
Analyze your customer base by sending a net promoter survey and determine who are your detractors, passives, and promoters. Build an effective strategy & convert all your customers into your business promoters. View More
Create a meticulous survey workflow by applying conditions and defining actions with SugarCRM survey module to streamline your survey conducting process. Leverage the automation features to gather efficient & quality data. View More
Get detailed statistical reports with actionable data which will help you make sense of the data. Our reports will have variance, average, etc. of the data providing a fuller picture for swift decision making. View More
Expand the reach of your surveys & target greater audience by creating a shareable link for your surveys. This will let the respondents who are not in your CRM database to take the surveys giving you a chance to build a prospect database. View More
Survey Designing
Survey Automation
Smart Survey Sending
Analytics & Reporting
Gone are the days when people used to revert to simple and monotonous surveys. Nowadays, how your surveys look and feel directly impact on the response rate you get. You can now create attractive and interactive surveys using Survey Rocket’s attractive themes, customizable welcome & thank you pages, dynamic backgrounds, etc. Give your surveys a brand identity by adding your brand logo and color scheme to your surveys. Easily create dynamic and appealing surveys by selecting one of our pre-built questionnaires and get started with conducting surveys today!
Conducting surveys is an uninteresting and tiresome task when you have to do everything manually. Now do smart work and send automated surveys with our SuiteCRM survey module by setting a full-functional survey workflow. Set pre-defined conditions that will trigger set actions automating your whole process and leaving quality time for you to go through the collected data. Additionally, schedule surveys to be sent on the best timings to get a higher response rate.
Approaching your targeted audience to fill in surveys has to be perfect otherwise all the efforts can go in vain. And just emailing them with a survey link is not going to cut it in this hyper-connected world. With our advanced online survey tool, you can now create shareable surveys and polls. Increase the reach of your surveys and collect relatable data to make better and precise decisions. You can send surveys anytime right from your Suite CRM or you can email the same to your CRM records.
The most important stage in conducting surveys is analyzing the collected data. Any survey tool which doesn’t provide analytics and reports of the surveys is not worth investing. With Survey Rocket, you get advanced analytics data reports that will provide a full picture of the responses in multiple chart views: pie, line, column, chart, stacked line, etc. You can export question-wise as well as individual reports to help you understand the social psychology of the group and individual taste respectively.
We have three different pricing packages depending on you're requirement.
Survey Rocket Customer feedback is an important aspect of business, especially as it reveals customers' experiences and levels of satisfaction. A study conducted by Microsoft showed that 77% of customers perceive brands they proactively look into consumer opinions in a better light. The Survey Rocke
In fast-moving e-commerce businesses, the delivery aspect can play a significant role in determining customers' satisfaction and likelihood of returning to make more purchases. One of them is ensuring that your products can reach the desired locations on time and without any complications. This is w
Geographic information is an important component of business management and planning as it enables gathering data that may be used to improve strategies. The Dynamics 365 Maps plugin, which is engineered to provide mapping functions within Dynamics 365, further augments this capability. One of the u
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This has changed everythinng. I get insights that I need at regular intervals and it is simple to use!
We have been using the SuiteCRM Survey Rocket Plugin for over a year now, and the product works well, but more importantly, support is always quick, competent and courteous. This is a great plugin supported by a great team, definitely recommended.
We have been using the SuiteCRM Survey Rocket Plugin for over a year now, and the product works well, but more importantly, support is always quick, competent and courteous. This is a great plugin supported by a great team, definitely recommended.
I am happy with the product. It has nice features which helps you setup excellent surveys to know about your customer demands. No malfunctioning detected in the past 6 months that I've been using it.
It’s an important tool for your CRM as customer surveys hold a very important role in deciding business processes and choices. Moreover, the product has all the features that requires it to be an efficient tool for the job.
One of the best tools available to hold customer surveys though your SuiteCRM system. I am using it for quite some time now and will recommend it to fellow users.
If you are looking for a survey solution for Suitecrm, there’s nothing like survey rocket. It made extremely easy for me to create surveys and polls. Everything looks must systematized now. Thank you AppJetty!
In my opinion, survey Rocket is one of the best online survey tools based on SuiteCRM. And thanks to its compatibility with SuiteCRM, I didn’t have to spend on any 3rd party integration. I really like it.
Survey Rocket is truly one of a kind. It is a perfect suitecrm survey builder when you want to send surveys to the right people at the right time. Also you get real time feedback for the surveys that are filled.
Before I bought suitecrm customer survey plugin, the procedure of conducting surveys and collecting data was very lengthy and cumbersome. Thanks to this extension, I can streamline all the survey related tasks in the most effortless way.
Surveys if done manually through phone calls and other mediums are not only expensive but extracting information from them and creating a report is much more cumbersome and prone to errors. SuiteCRM survey rocket like the name suggests, does everything from creating to analyzing with a rocket speed!
It helps your business get first hand information from your customers which helps you improve and create better shopping experience for your customers. SuiteCRM with survey rocket in simple terms can be understood as an icing on the cake.
It helped my store immensely by creatively letting us create surveys for repeat customers. After SuiteCRM, the relationship of my store with its customers has grown significantly and by adding on Survey Rocket, the distance has further reduced.
A powerful online survey solution on SuiteCRM, helped me design custom surveys for my widest customer reach. It has resulted in a better customer response. Indeed a worth trying solution.
This plugin has lot of cool features and you can send all types of surveys with this. I would highly recommend it.
I wasn't sure if making an investment for a survey tool was worth it, specially when lot of free options are available. But after going through the live demo I was convinced I should buy it.
If you are in search of an online survey tool then I would totally recommend this plugin! The developers helped me install it and now it's working smoothly.
Nice plugin with good performance. It offered me very good user experience.
This plugin has been a very useful addition to my SuiteCRM installation. I send surveys regularly and get rich feedback from my contacts.
Nice plugin with seamless performance. Love the way it functions! Every store owner must install it for triggering their sales!
This is a good and helpful plugin that helped me to reduce the gap between my business and my customers. Very helpful, I must say!
This plugin helped me know my customers through the questionnaire I sent them. I made some changes in my store and found it beneficial for generating revenue. Great plugin, go for it!
With the help of this plugin I can now know my customers better. Nice concept that helped me increase my sales.
Liked the idea of knowing the customers by asking them question through the survey. Amazing solution for reducing the buyer seller gap.
This plugin is the best solution for knowing customers closely. It is simple and useful plugin tool with extraordinary performance.
This plugin has increased my sales tremendously. With the surveys created by this plugin, I can know my customers better with their responses. I offer the services and products they expects and thus they get to avail the best shopping experience.
Knowing customers has becoming very easy since I implemented this plugin. Prior to introducing any new strategy, I now take the suggestions and feedbacks from my customers. Offering them what they exactly want, makes them feel valuable. Thus ROI also increases notably.
I didn’t know this plugin would be so helpful. I created the survey to know my customers and I received the exact result I expected. Now I know my customers better, as this plugin has helped me understanding their requirements and serving the products they desire.
It is the perfect plugin for reducing the buyer seller gap and helped me generate desired revenue and avail popularity.
I would like to recommend this CRM plugin not just because I have received success, but there are many other benefits like you got to know your customers well, know what they like and what they dislike, what they expect etc. To reduce the buyer-seller gap, you should surely try this once.
I made a simple questionnaire just to get a clear idea about my customers’ likes and dislikes, and you won’t believe, I received tremendous response through the survey I conducted. I implemented the changes demanded by my customers and received desired profit.
Is Survey Rocket like other online survey tools?
We would not want to compare Survey Rocket with any other online survey solution, simply because only Survey Rocket is built for SuiteCRM and others are not. If you have to use any general online survey tool with SuiteCRM you will not only have to purchase that tool's subscription but also another third-party integration solution, just to integrate the survey tool with SuiteCRM. As you can understand, this is not only costly and messy, but also exposes your customer database to security risks. Even though the features are comparable to any good survey tool, Survey Rocket is unique in its own way.
I want to use the plugin on more than one domain. How can I do so?
With our single domain purchase license, we allow 2 domains: One for test domain and another for live. If you want to enable our plugin on more than one live sites, then please purchase the plugin for additional domains. You can review the pricing on our plugin page under section "I Have One CRM Installation With".
Do you provide demo?
Yes, demo is worth a thousand words. You can view the demo details and video on our store page.
Do I get the upgraded version as and when released?
Yes, as it is a subscription based plan, you can have the upgraded version as and when released.
Do you provide installation service?
Yes, the subscription cost includes the installation service.
Can you customize the plugin as per my need?
Yes, we can surely customize the plugin as per your need. You can email you customization request to sales@appjetty.com to receive the quote.
Is it possible to opt for a monthly subscription plan and then update to yearly plan?
Yes, you can upgrade your subscription plan from monthly to yearly once your current subscription is over.
Do you provide sample data?
Yes, the plugin will include several survey templates for immediate use.
Do you have a refund policy?
Yes, you can go through our refund policy at https://www.appjetty.com/refund-policy.htm. We stand behind the quality of our plugins with a 30-day money back guarantee.
I entered the correct license key but it still says "License validation failed...". What to do?
Our license key works on the site URL entered in the config.php file (this file is available in the root directory). So, if the URL provided to us and the site URL does not match, then the license key validation fails. You can contact us on live chat or generate a ticket to change the URL if required.
Can I create multiple surveys using the same survey template?
Yes, you can create multiple surveys using the same template. When you create, a survey using a template it gets saved as a separate survey in the survey module.
Can I resend a survey to a respondent?
Yes, you can resend the survey to a respondent from the Individual Report, where you will find a resend button against all survey submissions. A respondent can also request to attempt the survey again.
Can I make a question compulsory?
Yes, you can make a question compulsory by marking it as “Is required” from the Advanced Options tab.
Can the respondents be redirected to any web page?
Yes, there is an option to enter the "Redirection URL" in the Advance options of survey. So once the respondent submits the survey, they will be redirected to the given URL.
Can I attend survey on behalf of my prospects?
Yes, in the survey submissions subpanel, an option to Attend Survey is provided using which you can attend the survey on behalf of your prospects.
What is survey resubmission count?
This count can be provided for each survey. The survey recipient can re-submit the same survey as per the count.
What is the difference between survey template and actual survey?
A Survey Template is a set of questions, also known as a survey questionnaire. You can create multiple survey templates depending on the nature of the survey. It is a faster way to create surveys as you have the pattern ready. The actual survey has its own configuration along with the questionnaire.
What kind of questions does it support?
The survey can have scaling, date/time, matrix grid, checkbox, radio button, textbox, comment box, rating, contact information, embed image/video, drop down and multi-select question types.
Do you provide themes for survey?
Yes, we have included themes for every business type.
I have created a survey but am unable to send. Any clue?
Make sure that an email template is created for the survey to be send and the survey link is inserted in the email template. Also, check your SMTP settings.
Is this plugin capable of displaying questions based on previous answer?
Yes, Survey Rocket is very much capable of fulfilling this requirement.
Will it allow to associate a value to the options?
Yes, the score calculation feature allows to associate both positive and negative values to the options of checkbox, radio button, drop down and multi-select question types.
I want to send surveys automatically based on a particular event to specific users. Can your plugin do this?
Yes, the Survey Automation feature can automatically send survey based on the defined survey execution flow. When the conditions are met, the survey will be automatically sent to the chosen respondents.
Is there a way to see the entire history of surveys sent at one place?
Yes, the Survey Transaction allows to view all the surveys sent at one place along with their mail delivery status, score details and module related parameters.
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SuiteCRM Advanced Export is here to help the SuiteCRM users get over their daily struggle of extracting data from their CRM system. Using it, you can extract, send, and retain records of your choice from your SuiteCRM system. And the best part? You can export files in an easy to manage format. Now, get desired data and records from different CRM sections in the CSV, PDF and XLS file formats!
SuiteCRM Field Level Access control is an excellent way to display the relevant fields data for different users to whom you want to assign different roles. Through this plugin, you can keep your data discreet by hiding certain fields for specific users. Not just that, this SuiteCRM user access control plugin also enables you to manage the access rights for groups that contain multiple users under specific roles.
Give your team members the freedom to work from anywhere and everywhere and see the team productivity skyrocket with our TapCRM - SuiteCRM Mobile App. Take all the vital data where it’s needed the most and create an impactful impression in front of your important clients. Now ensure smooth & efficient operations from anywhere with our exclusive Live Tracking feature.
