What Magento versions is Language Translator compatible with?

The current Language Translator extension is compatible with:
Community Editions: 1.5.0.*, 1.5.1.*, 1.6.0.*, 1.6.1.*, 1.6.2.*, 1.7.0.*, 1.8.*.*, 1.9.*.*.

Is Google API free of charge?

No, Google Translate API is not free, it does charge as per below URL: https://cloud.google.com/translate/v2/pricing.

How many domains can I use with single licence purchase?

AppJetty provides 1 primary domain and 1 sandbox domain with a single licence. The sandbox domain will be deactivated at the end of the 30 days trial. In order to get this validity extended, kindly contact AppJetty support.

Do you provide a demo?

Yes. You can view the demo details and video through the "Demo" button above.

Do you provide installation service?

Yes, we do provide the installation service. You can tick the installation service checkbox while purchasing the product or you can navigate to your Account and purchase the Installation Service.

Can I edit the extension?

All our extensions are 100% open source. You can customize the extension except the file containing our license code.

What if I get an error message after the installation of extension Or 404 Error Page not found, after installing extension?

No need to worry. Just clean the cache, log out of your Magento admin panel and login in again.

Can you customize the extension and app as our store needs?

Yes, we do customize the extension and app as per your need. This requires extra effort and estimation.

Do you have a refund policy?

Yes, you can refer our refund policy @ https://www.appjetty.com/refund-policy.htm. We stand behind the quality of our extensions with a 30 day money back guarantee.

How can I set up Google API Key for translator?

Follow the instructions given in link 1.
i. Please note that the Google Translator API is chargeable and in order to setup the API Key, you need to add the payment details first. In order to make the payment and configure the billing address, follow link 2.
ii. Once you are done with payment, you will be able to generate API Key using the link 1.
Note: You do not need to enter anything in setting referral allowed while going through API Key steps in your Google account. Keep that empty. Without making payment and setting up billing information API key will not work.

How will the Google Translate API charge me? Will it charge every time the visitor switches between the languages on frontend?

You will be charged only when you translate the content from back end and not every time the visitor switches between the languages on front end.

I am not able to use this extension. What Do I do?

Please make sure that Mycrypt PHP extension is installed on your server. Please review @ https://docs.google.com/file/d/0Bz8GI5_TTsiwX2xTMjUtMmpCaEU/edit

Will this extension translate different attributes like Drop Down, Text Box etc?

Will this extension translate different attributes like Drop Down, Text Box etc?

Extension Shows Error Message Popup while in use. What should I do?

Please try obtaining correct key from Google API and then try to check. It should work fine.

I am not able to see extension at my product grid. What do I do?

If you use any customized grid or third party extension for the same, it will require further customization and effort estimation. Please contact our sales team at support@appjetty.com.

"Access Not Configured. The API is not enabled for your project, or there is a per-IP or per-Referer restriction configured on your API key and the request does not match these restrictions. Please use the Google Developers Console to update your configuration." What is the solution for this error?

You might not have not configured API details properly in your Google account. Once it is done, API will work for the extension. You will need to set up billing details for this API to have this enabled.

Error: Daily Limit Exceeded. How do I get rid of this error?

The billing process might be pending for your Google API, so it is returning this type of error. You can check your API key @ https://www.googleapis.com/language/translate/v2?key=AIzaSyCqsNEcevsjyPK9g7hCQKPBBOgSKEK-f9k&q=hello%20world&source=en&target=de

How to translate CMS pages and static blocks?

The CMS page and static blocks can be translated in two ways: One, through mass update and two, individually.
1. Mass Update i. Select the CMS pages to be translated to a particular language from the grid.
ii. Choose ‘Translate selected CMS page’ from actions drop down. A ‘Translate To’ drop down will appear to choose the language.
iii. Select the desired language for translation and click on ‘Submit’.
2. Individually i. Open any of the CMS page in edit view. The fields will have "Translate" button beneath them.
ii. You can change the language for translation by changing the store view.
Note: The steps described above will only translate the fields selected in the configuration for ‘CMS page Translate Fields’

How to use mass update feature for products?

It's a matter of few clicks.
i. Go to Catalog → Manage Products. You can mass translate the products for all store or select a specific store view and then proceed.
ii. Select the products to be translated and choose ‘Translate Selected Products’ from the actions drop down.
iii. Thereafter, choose the desired language for translation and click on ‘Submit’.
Note: The steps described above will only translate the fields selected in the configuration for ‘Product Translate Fields’

Is there a way to translate categories?

Yes. You can translate categories individually as well as by mass update.
1. Mass Update i. Go to AppJetty Translator → Manage Translations → Mass Category Translate.
ii. Select the categories to be translated, choose the language and click on "Bulk Category Translate".
2. Individually i. Go to Catalog → Manage Categories and select the category to be translated.
ii. The fields will have "Translate" button beneath them. The language for translation can be changed by switching the store views.
Note: The steps described above will only translate the fields selected in the configuration for "Category Translate Fields."

Is it possible to translate any random word from our store?

Yes, you can translate the strings supported by your store locale settings. Navigate to AppJetty Translator → Manage Translations → Search String & Translate. You can enter the string, select the options and it will show the search results. You can pick the one to be translated, open in edit view and translate.

I got this error "Fatal error: Class 'Biztech_ModuleName_Helper_Data' not found in /home/public_html/app/Mage.php on line 516". What could be the reason?

This is possible when "Data.php" file of our extension is not uploaded properly.
Please try uploading the file again from below path:
/app/code/local/Biztech/ModuleName/Helper/Data.php
You can also ask your server admin to whitelist this file to prevent any further issues.

How does the Daily Quota and Safe Limit work?

The Daily Limit works as per the below example:- If the limits set in the configuration are as below: Daily Quota = 1000000 Safe Limit = 1 The Equation would be: Daily Quota limit - Safe Limit = Daily Quota Based on the equation: 1000000 - 1 = 999999 The daily translation limit would be 999999 characters.
Note: ‘Safe Limit’ must be less than the value entered for ‘Daily Quota’ field. And, if the daily limit exceeds for the day it will continue the rest of the process on Next Day. Also, translation limit can be referred by logging into your account on the Google Console Website from here: https://console.developers.google.com/.

How does Cron Job configuration work?

Cron Job is not configured, you can ask your server admin to configure the same. And if you decide to take the challenge yourself, then you can follow the instructions of this guide to configure the cron:
Magento 1:
If you are able to open crontab in your shared server then write Following command from the ssh.
crontab -e
It will open an editor to setup the cron.
To set your cron every 5 minutes you can use that command but you must replace the PATH with your magento setup
*/5 * * * * /bin/bash /path/to/magento/cron.sh
If you edit it via vim Please press :wq to save and write in your editor.

How does Cron work for Mass Translation?

Our extension uses the Cron for Mass Translation. So, for mass translation feature to work, you will have to make sure that the Cron set up is configured for your Magento admin.
n case the cron is not configured, you can ask your server admin to configure the same. And if you decide to take the challenge yourself, then you can follow the instructions of this guide to configure the cron:
Magento 1:
If you are able to open crontab in your shared server then write Following command from the ssh.
crontab -e
It will open an editor to setup the cron.
To set your cron every 5 minutes you can use that command but you must replace the PATH with your magento setup
*/5 * * * * /bin/bash /path/to/magento/cron.sh
If you edit it via vim Please press :wq to save and write in your editor.

While translating I am getting following message: Requests from referer https://www.yoursitedomain.com/ are blocked. What should I do?

Such response from the language translator appears because of the key restrictions. If you want to use the translation API key on more than one platforms, then you can keep the restriction to None but we do not recommend that as your translation API key might end up in someone’s hand and they can take advantage of that. So, to prevent such a scenario you can chose the HTTP referrers (Website) option under Application Restrictions. By doing so, you can only use the translation from referrers URL. You can open your Google console and in that you can go to your key and from that, you can manage the key restrictions. you can also refer the screenshot: https://drive.google.com/file/d/1dcg8tyLp1lKHgZc0EUnGwXrSCbBsRQGu/view?usp=drivesdk